The goal of a critical listener or a critical thinker is to

a. evaluate information to make a choice.
b. watch for mistakes that the speaker makes.
c. memorize the speech he or she is listening to so well that he or she can recite it verbatim.
d. expound upon the ideas of the speaker.

a

Communication & Mass Media

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The process of changing or reinforcing attitudes, beliefs, values, or behavior is the process of

________. A) informing B) entertaining C) persuading D) refuting

Communication & Mass Media

A doctor or a dentist uses what kind of touch at work?

a. professional b. social-polite c. love-intimate d. demand

Communication & Mass Media