Wives and husbands engage in different kinds and amounts of conversational maintenance behavior

Reviewing historical events, it can be said that poor listening has been responsible for

________. A) fatal errors in healthcare and the military B) numerous failed U.S. presidencies C) at least one world war being lost D) a mass exodus from the public schools

Tamika feels her audience is unaware of the health risks associated with living near high-voltage power lines. She wants to make her message regarding this danger relevant to her listeners. In this speaking situation, Tamika should increase her use of __________.

A. verbal immediacy B. common words C. formal language D. metaphorical language