________ management oversees the transformation process that converts resources such as labor and raw materials into finished goods and services
A) Control
B) Operations
C) Systems
D) Planning
Answer: B
Explanation: Operations management is defined as the process that oversees every step of the transformation process, making operations the correct response and ruling out the other responses. The transformation process is what turns material and nonmaterial inputs into goods and services, so operations management is the management of this process that converts raw inputs into finished product outputs.
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