The rate of employee separations in an organization is referred to as ________

Jane submits written notice of a health insurance claim to her insurance company. After a month has passed, the insurer still has not provided her with a claim form. Which of the following statements is CORRECT?

A) Jane should assume her claim has been denied. B) The insurer may not deny the claim, since it did not timely supply a claim form. C) The insurer should have furnished Jane with a claim form no later than 15 days after receiving the notice of claim. D) Jane must resubmit her notice of claim because more than 30 days have passed.

The opposite strategy to rationalized retailing is _____

a. micromerchandising b. risk-minimization retailing c. centralized management d. category management