The use of social media by British Petroleum in the wake of the Deepwater Horizon oil explosion was a classic example of __________ communication.?

a. efficient
b. ethical
c. viral
d. crisis

ANSWER:
d

Communication & Mass Media

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Classical rhetoricians called the process of developing an orderly speech _______

Fill in the blanks with correct word

Communication & Mass Media

What stage of the listening process is involved when you focus on one sound from the many that compete for your attention?

A. attending B. understanding C. selecting D. responding

Communication & Mass Media