Which of the following are examples of product/service differentiation?

If airports decide to compensate people who suffer from airplane noise because their homes are under the runway approaches, to whom should they offer monetary payments? The people who

A) actually live in affected residences. B) are bothered by the noise but themselves never travel on commercial airlines. C) both own affected residences and live in them. D) either own affected residences or live in them. E) own affected residences whether or not they live in them.

The enjoyment or satisfaction people receive from consuming goods and services is called utility

Indicate whether the statement is true or false