For employers, one of the advantages of cross training employees is _____

A) narrowed job jurisdictions
B) increased employee productivity without pay raises or bonuses
C) better union relations
D) employee development

D

Business

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Which of the following would LEAST likely be included in a firm's CRM system?

A) weekly sales call plans B) stress management techniques C) monthly planning calendar D) sales meeting notes E) customer information

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A defendant can be held liable for injuries caused by a superseding event

Indicate whether the statement is true or false

Business