An implied contract exists when the parties state the terms and show their intentions using words.

Which of the following is most likely a true statement about services?

A) Services can be stored for later sale or use. B) Service quality is not dependent on the provider. C) Services can be easily separated from their providers. D) Service industries vary greatly. E) Demand fluctuation has little to no impact on service providers.

During a business meeting with Japanese executives, Jay, an American manager, uses his hand to make the "okay" signal. The Japanese executives will most likely interpret Jay's hand signal to mean ________

A) okay B) a vulgarity C) money D) homosexuality