The _______ functions as a way of relating to another person positively and immediately

a. apology
b. compliment
c. confidential interaction
d. excuse

b

Communication & Mass Media

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Indicate whether this statement is true or false.

Communication & Mass Media

Explain how you might use the conflict management skills of managing emotions, information, goals, and problems in the following situation: You and your roommate agreed on a schedule and responsibilities for chores. At first, all went well. Then gradually, week after week, one excuse after another, your roommate began to fail to follow through. At first it was no big deal-a dish here, a sock there. But now your roommate has left dishes in the sink for three days and hasn't taken out the trash in a week; the bathroom is a mess, especially the shower. And the last straw is the large mustard stain that recently appeared in the middle of the living room carpet. You are furious. You've let it slide long enough and decide to let her know how you feel. Appropriately apply the four conflict

management skills in your response. What will be an ideal response?

Communication & Mass Media