Myasthenia gravis in crisis: ________

Which of the following is usually appropriate for greeting first-time clients?

A) Handshake "sandwich"—your two hands around the client's hand B) Looking at their information form while saying their name C) Brief hug D) Firm handshake for about 3 seconds

_______ implies sharing and feeling with another person while retaining one's own point of view

a. Pity b. Sympathy c. Concern d. Empathy