One day as you were going through some old memorabilia, you discovered an old savings account in which you placed $100 twenty years ago. When you checked out the account, it currently had a balance of $320.71. What annual rate of interest did you earn?

The three-year retention period for broker records starts from the date of closing or the date of:

A. listing, if there is no closing date B. the first meeting with the agent and the buyer C. opening the escrow D. construction of the improvements

________ are customers who have high satisfaction but high switching rates as well

A) Loyalists/Apostles B) Defectors/Terrorists C) Mercenaries D) Hostages