Which process is responsible for providing the rights to use an IT service?
A. Incident management
B. Access management
C. Change management
D. Request fulfillment
Answer: B. Access management
Business
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Work should be released into the system when:
A) a customer order is received. B) the first step in the process is idle. C) a customer order is completed. D) the bottlenecks need work.
Business
A firm's internal program in employee involvement includes which of the following considerations?
A) defining who is the customer B) supplier management C) product availability D) psychological impressions
Business