Extemporaneous speaking emphasizes exact working over audience interaction

What is the correct order of steps in the six-step model of conflict resolution?

a. initiation, preparation, consideration, confrontation, reevaluation, resolution b. reevaluation, resolution, consideration, confrontation, preparation, initiation c. confrontation, consideration, initiation, preparation, resolution, reevaluation d. consideration, preparation, initiation, reevaluation, confrontation, resolution e. preparation, initiation, confrontation, consideration, resolution, reevaluation

If you are writing a commercial where the announcer speaks for a full 60 seconds, the desired word count is

a. 130 to 160 b. As much as 200 if your talent can talk faster c. 60 to 75 so you give the announcer more time d. Irrelevant because you can always change the length of the spot