The problem is likely to be resolved. Also, all parties involved are committed to the solution and satisfied that they have been treated fairly. You probably utilized which conflict approach?

A) Forcing
B) Avoiding
C) Compromising
D) Accommodating
E) Collaborating

Answer: E
Explanation: A) Incorrect. The forcing approach is an attempt to satisfy one's own needs at the expense of others. It is used when the other party is uncooperative.
B) Incorrect. Avoiding is used when both the issue and the relationship are unimportant. It sidesteps the conflict and avoids a solution. In the long term, it causes frustration for others because problems never seem to be resolved.
C) Incorrect. The compromising response is intermediate between assertiveness and cooperativeness. It is an attempt to obtain partial satisfaction for both parties; both are asked to make sacrifices to obtain a common gain.
D) Incorrect. The accommodating approach satisfies the other party's concerns while neglecting one's own. It emphasizes preserving a friendly relationship at the expense of critically appraising issues. It may also result in others taking advantage of you.
E) Correct. The collaborating approach is an attempt to address fully the concerns of both parties. This should be implemented when both the issue and relationship are important because it is the only win-win strategy.

Business

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