An important part of telephone courtesy is listening. Which of the following is NOT an appropriate action when listening?
a. Pay attention to what is being said.
b. Do not interrupt.
c. Use empathy.
d. End the call by saying "bye-bye"
e. Listen to tone of voice.
d
Health Professions
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The source for many Mycobacterium spp. is
A) animals. B) water. C) soil. D) all of the above. E) A and B.
Health Professions
If you are soaking or immersing patients in water, the water temperature must NOT be greater than which of the following?
a. 50°F b. 75°F c. 111°F d. 110°F e. None of the above
Health Professions