In broad terms, ____________ focuses on benefits created for the customer's side of the equation, and _____________ addresses the financial costs incurred by the firm

a. productivity; quality
b. reliability, value
c. security; responsiveness
d. value; reliability
e. quality; productivity

e

Business

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All states of the U.S. have separate equity courts and common law courts.

a. true b. false

Business

Countries with multiple language groups tend to be ________

A) homogeneous B) heterogeneous C) large D) small

Business