What techniques do you think the medical office manager might talk to her staff about for raising patient satisfaction?
What will be an ideal response?
The medical office manager might talk with staff about patient satisfiers, such as lowering wait time, or keeping patients apprised of what is going to happen during their visit.
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An effective fire officer must be conscious of and generally understand the legal implications of personnel management. This would require which of the following levels of understanding?
A) General understanding and knowing when to contact an attorney B) Detailed understanding and knowing when to contact an attorney C) No legal knowledge is necessary for a fire officer. D) Detailed knowledge of court decisions
The testing of a person to rule out or confirm a suspected diagnosis because the patient has some sign or symptom is a __________
a. diagnostic examination b. history (of) condition c. qualified diagnosis d. screening test