One advantage of the problem-solution pattern of organization is speakers may not have to do as much work to convince the audience that a solution is needed.

A student misses his tuition payment, and as explanation he indicates his computer did not work the day of the deadline. This behavior could be considered “bad excuse” and therefore be depicted as:

a. Unintentional. b. Internal. c. Uncontrollable. d. All of the above.

Style manuals often call for the inclusion of a digital object identifier in a bibliography citation, if one is available.

Answer the following statement true (T) or false (F)