We play ________ when we are concerned about other people's feelings, creating a positive

communication climate, and solving or mediating con?icts.

A) task roles B) maintenance roles
C) individual roles D) leadership roles

B

Communication & Mass Media

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Today's public relations practitioner must understand

A) The QR codes behind social media sites. B) how to manage competition and conflict. C) how to achieve clear and consistent communication. D) the importance of media opposition. E) Both B and C.

Communication & Mass Media

The theory that explains how you develop perceptions about people and how you maintain

and use those perceptions to interpret their behaviors is called __________ theory. A) implicit personality B) impression formation C) attribution D) selective perception

Communication & Mass Media