A small group is formed and that it uses to do its work, including the members; the reasons for the group's formation; resources and environmental conditions is called

Two listeners offer criticism after the speech. One says, "The speech was kind of weak," and the other says, "I thought the delivery was pretty bad." The big problem with these criticismsis that they are not

a. kind. b. positive. c. objective. d. specific.

The first step in writing a special occasion speech is to

a. consider audience beliefs and behaviors. b. determine the purpose and the type of speech you are supposed to give. c. practice effective delivery skills and use appropriate language. d. select an appropriate organizational strategy.