ERP systems should help a company
a. improve quality.
b. improve service.
c. reduce overhead.
d. all of the above.
D
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Indicate whether the statement is true or false
Lian’s company contracts with the EthicsPoint Ethics Assist Line. He emails the assist line to report an ongoing ethics behavioral problem between two coworkers. EthicsPoint takes the information and categorizes it. What will then happen to Lian’s reported information?
a. EthicsPoint will dispatch an ethics manager to interview the involved parties. b. The appropriate manager at Lian’s company will be put in contact with Lian about the issue. c. The appropriate manager at Lian’s company will receive the information anonymously. d. EthicsPoint will have Lian come in to discuss the issue with Lian’s company ECO or ombudsperson.