The aim of customer relationship management is to produce high customer ________

Mutual funds often report returns as the growth of $10,000 over a period of time. These returns assume that

A) all dividends and capital gains are reinvested. B) all dividends and capital gains are withdrawn. C) all dividends and capital gains are reinvested after deductions for income taxes. D) the investor contributes money to the fund on a regular basis through an automatic investment plan.

The homeowners policy agrees to cover the peril of collapse in the "Additional Coverage" section and not as a specified peril because:

A) of concurrent causation B) of moral hazard C) all perils are not defined in the contract D) collapse of buildings should not be covered