Critical listeners do not let their personal opinions of the speaker determine their evaluation of the speech.

Complementarity refers to the likelihood of being attracted to people who are physically close rather than to those who are farther away

Indicate whether the statement is true or false

___________ is a type of disconfirmation and an unproductive conflict strategy in which one person tries to win an argument by inflicting psychological pain

a. Face-detracting b. Verbal argumentativeness c. Verbal aggressiveness d. Force