What is a practical strategy that a manager can use to work with members who are defensive in response to criticism and feedback?
a. Give defensive team members positions of leadership to both trust them with responsibility and in turn expect them to take responsibility
b. Facilitate discussion on how project outcomes might be improved
c. Appoint a team member as an accountability leader
d. Any of these strategies would be appropriate
b. Facilitate discussion on how project outcomes might be improved
Communication & Mass Media
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Stage fright is more scientifically called __________
Fill in the blank with correct word
Communication & Mass Media
A(n) ___________ exists in situations in which individuals assume that what others are saying is a lie because lying is so prevalent and such an important survival skill in that environment
a. deception bias b. boundary c. truth bias d. interpersonal choice point
Communication & Mass Media