The best scorecards let managers know how the strategy is going before they see the company's

Which of the following contracts would not have to be in writing to be enforceable?

a. A contract for the services of a personal fitness trainer for 16 weeks b. An easement granting the electric company the right to keep equipment on someone's land c. The sale of a $3,000 plasma TV d. All of the above must be in writing to be enforceable.

________ is an important way to prevent the spread of infections.

a. Hand hygiene b. Isolation procedures c. Use of vaccines d. All of the above