_____ is the tendency to see others and their behaviors through your own cultural filters

Which of the following guidelines does the book recommend in regard to the level of abstraction of

language used in a speech? A) Use high-level abstraction to put pictures in your audience's head. B) Consistently use low-level abstraction to make your main points clear. C) Vary the levels of abstraction. D) Use high-level abstraction more than low-level abstraction.

What is the most important corporate communication piece you will leverage in your career as a writer?

a. the memorandum b. the business letter c. the email d. the proposal