Part of the control process is to measure performance. What are the three sources for doing this?
What will be an ideal response?
Answer: written reports, oral reports, and personal observations by the manager (such as those obtained through MBWA—management by walking around)
Explanation: Written and oral reports can come from a variety of sources: external and internal, employees and their peers. Management by walking around occurs when a manager gets out of his or her office and visits the employees in their workplaces.
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Adrian Atwood, a senior manager at MNC, spends a lot of his time assigning group members to particular tasks and scheduling their work such that deadlines are achievable
Adrian also sets high expectations for standards of performance and holds regular meetings to ensure that productivity and quality are up to the mark. In the light of the Ohio State Studies, this indicates that Adrian, as a leader, is ________. A) low in task orientation B) high in consideration C) relationship oriented D) employee oriented E) high in initiating structure
Which of the following is NOT an outcome of an effective compensation system?
A) keeping employees motivated B) attracting talented employees C) greater unionization of the workforce D) retaining talented employees