Describe the benefits of unified communications.

What will be an ideal response?

Unified communications (UC) is a communications system that fully integrates data, text, voice, and video into a single solution that includes instant messaging, calendaring, presence information, and video conferencing. Adoption of a UC solution eliminates the need for multiple communications systems and vendors, which leads to simpler communication processes. It substantially reduces telecommunications, hardware, software, and support costs. UC also makes it easier to outsource the organization’s communications system to a third-party service provider.

Computer Science & Information Technology

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Fill in the blank(s) with the appropriate word(s).

Computer Science & Information Technology