What is the step that some observers add to Lewin's three-step model?
A) Diagnosing change barriers at the individual and organizational level
B) Evaluating how well the change worked
C) Ensuring that the change continues
D) Evaluate and go back to step 1 if the change didn't work the first time
A
Explanation: A) The added step evaluates barriers to change at the individual and organizational level. This step is added before the "step 1" in the three-step model.
Business
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Looking too narrowly at a problem is what type of conceptual block?
A) Constancy B) Compression C) Commitment D) Complacency
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