__________ - defined broadly, stock, bonds, stock options, investment contracts, investment units in oil, etc.

Which one of the following is NOT one of the four broad categories of service?

a. People processing b. Possession processing c. Mental stimulus processing d. Information processing e. Involvement processing

Legislation in some provinces has made changes to contract law for the benefit of the consumer. Which of the following is an example of a consumer protection law?

A) The provisions for electronic (i.e., by computer) acceptance of an offer. B) The banning of negative option marketing - i.e. the practice of making a consumer "opt out" of a contract. C) The enactment of a cooling off period, allowing a purchaser to back out of a contract if he changes his mind within a specific period of time D) Both B and C E) All of the above