Operational decisions or semistructured decisions arise in situations where established processes offer potential solutions.

What was the holding of the U.S. Supreme Court in its 2000 decision regarding a Massachusetts

law affecting firms doing business with the nation of Myanmar (formerly Burma)? A) The state of Massachusetts was ordered to not discriminate against firms from Myanmar B) The Massachusetts law prohibiting the state government from purchasing goods or services from firms doing business with Myanmar violated the Supremacy Clause. C) The state of Massachusetts was prohibited from conducting business with firms based in Myanmar. D) None of the above

Borrowers tend to prefer ________ to ________, whereas lenders prefer ________

A) fixed-rate loans; ARMs; fixed-rate loans B) ARMs; fixed-rate loans; fixed-rate loans C) fixed-rate loans; ARMs; ARMs D) ARMs; fixed-rate loans; ARMs