What organization issued a report in 2001 that stated thousands are injured every year due to medical errors and that the current care system is not designed to solve the problem?

Patients who are entitled to benefits under any dental plan are called ____________

a. beneficiaries b. subscribers c. providers d. carriers

To avoid an audit and improve scheduling,

A) track all waiting times. B) notify patients if the physician is running 20 minutes or more behind schedule. C) notify the supervisor when an established patient with an urgent complaint cannot be given an appointment on the same day. D) All of the above