According to Shannon Bowen, ethics requires prioritizing which of the following?

Nagging, criticizing, complaining, and teasing are all examples of _____

a. friendship "no-nos."
b. aversive communication behavior.
c. relational aggression.
d. relationship maintenance strategies.

e. Machiavellian strategies

When Melissa was hired, she thought she was appointed a position as a caseworker. After her first day on the job, though, she thinks she may just be an assistant to the manager of the caseworkers. Melissa could benefit from which of the following?

A. Role clarification B. Additional training C. A new leadership style D. A better understanding of message filtering