Given an activity's optimistic, most likely, and pessimistic time estimates of 3, 7, and 11 days respectively, compute the expected time for this activity

Which of the following is the industry term for inventory and cash losses from shoplifting and employee theft?

A) bait-and-switch B) anticonsumption C) demarketing D) shrinkage E) lifetime cost of a customer

________ is the process of receiving, initial sorting, and prioritizing of information to facilitate its appropriate handling

A. Incident B. Triage C. Constituency D. Handling