The process of _______ focuses on gaining an order as quickly as possible. In fact, advocates urge salespeople to structure the entire sales call as a prelude to closing or "asking for the order."

Absolute immunity is:

a. freedom from being sued for performing certain functions b. freedom from liability for performing certain functions c. freedom from punitive damages but not compensatory damages d. freedom from compensatory damages but not punitive damages

Which category of expert systems that includes weather forecasting and economic/financial forecasting?

A) diagnostic ES B) planning ES C) instruction ES D) prediction ES