Identify guidelines a supervisor may follow to improve communication effectiveness
What will be an ideal response?
Think first — "what message am I trying to convey?"; constrain emotions — emotions can severely cloud and distort the transference of meaning; learn to listen — use active listening; tailor language to the receiver — simplify language and consider the audience; match words and actions — actions should align with and reinforce words; utilize feedback — ask a set of questions to ascertain whether message was decoded as intended; and participate in assertiveness training — deliver message without being rude or thoughtless, confront issues in a straightforward manner.
Business