Which of the following would be described as a "norm" using Dell Hymes’

SPEAKING model?

a. complaining involves at least two people, a complaint initiator and a
receiver
b. competitive complaining occurs when the first person forwards a complaint
and the second person forwards a new self-focusing complaint.
c. complaining can only occur when everyone present knows one another
d. complaining occurs mostly in classrooms and in the hallways on campus.
e. none of the above is a norm.

Answer c,