A keyword outline may make it more difficult for the speaker to engage with the audience

Thoughts, worries, and feelings that distract us from the communication process are called

________ ________. Fill in the blanks with correct word

"Listen to others as you would have them listen to you" is called

the a. empathic listening principle. b. secondary listening rule. c. critical thinking listening rule. d. golden listening rule. e. None of the above