The process of attracting individuals on a timely basis, in sufficient numbers, and with appropriate qualifications, to apply for jobs with an organization is referred to as ________

Clarksdale, Ontario, is the home of the Shack Up Inn, the only inn in the world that is made up of actual shotgun houses. (Shotgun houses contain two or three rooms in a row. A resident of the house is able to stand at the front door, shoot through all the rooms and out the back door without hitting any walls.) Obviously, the shacks are not luxurious although they do have indoor plumbing and electricity. The owner decided these were the only changes customers would want to be made in the shacks. In this instance, the service provider is likely to have a gap between which of the following?

a. what management thinks customers want and the quality specifications that management develops to provide the service b. service expectations and what customers are told to expect c. what customers want and what management thinks customers want d. service quality specifications and employee training

Even though he was the facilities director with the county, Keith loosened his tie and waded into the raw, untreated sewage with the rest of the project team

As they stood there together in the quagmire of mud and feces, the team members found Keith less intimidating and his: A) Accessibility was at an all-time high. Surely the cross-functional cooperation of the team would soon peak. B) Proximity was at an all-time high. Surely the cross-functional cooperation of the team would soon peak. C) Equanimity was at an all-time high. Surely the cross-functional cooperation of the team would soon peak. D) Task orientation was at an all-time high. Surely the cross-functional cooperation of the team would soon peak.