Use the information in Scenario E.1. Approximately how much time did the average customer who entered the system spend waiting in line?

When proofreading, a reader should look for mistakes in design and layout in addition to production errors

Indicate whether the statement is true or false.

Which of the following is LEAST likely a characteristic of a person with a high level of emotional intelligence?

A) self-confidence B) professionalism C) adaptability D) optimism E) empathy