The way in which an employee adopts verbal and non-verbal behaviors to cross-cultural situations is known as which of the following elements of cultural intelligence?

A) strategy
B) knowledge
C) behavioral flexibility
D) motivation

C

Business

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Which stage of the Change Management process deals with what should be done if the change is unsuccessful?

A. Remediation Planning B. Categorization C. Prioritization D. Review and Close

Business

Which of the following would most likely be used in the process of developing and implementing a positioning strategy?

A) a perceptual map B) a geographic information system C) NAICS D) PRIZM E) VALS™

Business