Kenneth is preparing copies of X-ray and lab results from Mrs. Vendel's chart to be mailed to another physician's office. He tells you that he thinks this is a waste of time, but Mrs. Vendel called and requested that the records be sent to the other physician's office for a second opinion. How should you respond? 

A. "If she likes the second opinion, we may lose Mrs. Vendel's business."
B. "It's a good thing she called in person so that she could authorize the transfer."
C. "Mrs. Vendel is infamous for wanting second opinions; we do this all the time."
D. "I'm not busy right now; do you want any help copying the records?"
E. "Has Mrs. Vendel signed a written consent to have the records transferred?"

E. "Has Mrs. Vendel signed a written consent to have the records transferred?"
Kenneth must obtain a signed and newly dated release from Mrs. Vendel authorizing the transfer. Her verbal consent on the phone is not a valid authorization.