When you run out of possible theories for the cause of a problem , what should you do?
a. Escalate the problem
b. Document your actions so far.
c. Establish a plan of action
d. Question the user.
Answer: a. Escalate the problem
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Which of the following are not reasons to use TFTP?
a. Upgrading or archiving the configuration files. b. Save and reload the configuration files to and from a remote server. c. Updating and saving the Internetwork Operating System (IOS) files. d. All the above are reasons.
Answer the following statements true (T) or false (F)
1. Under Windows XP, NTFS is a hierarchical database that Windows XP uses to keep track of hardware and software settings within the computer. 2. Under Windows XP, DirectX is an application programming interface (API) that supports the capture and playback of audio, full-color video, and 3-D graphics and such multimedia peripheral devices as a joystick. 3. Windows XP’s Windows Media feature provides several special purpose audio and video codecs (compressor/decompressor routines) that are almost as effective as MP3 and MPEG4, the industry’s video standard. 4. The 64-bit version of Windows XP runs on the Intel Itanium chip and supports up to 4 GB of physical memory and up to 4 TB (terabytes) of virtual memory. 5. Running a 32-bit application on under the 64-bit version of Windows XP is transparent to the hardware.