A company's organizational structure for sales should
A. Have a wide span of control
B. Allow the firm to benefit from specialization of labor
C. Include line, but not staff, personnel
D. Organize it around people, not activities
E. Be either vertical or horizontal, but not both
Ans: B. Allow the firm to benefit from specialization of labor
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Use the information from Table 5.6. The highest efficiency for a balanced line is:
A) less than 89%. B) more than 89% and less than 91%. C) more than 91% and less than 93%. D) more than 93%.
Which of the following statements is true of a recruitment guide?
A) It is an informal set of guidelines followed by the organization. B) It addresses external recruitment processes not internal ones. C) It details which staff members are responsible for recruiting. D) What is and what is not acceptable recruitment behavior is left to the discretion of the staff member.