Explain the five major segmenting variables for consumer markets
What will be an ideal response?
The major segmenting variables for consumer markets are demographic, psychographic, values, behavioral, and needs. Demographic segmentation divides the market into groups based on variables such as age, gender, family size, life cycle, income, occupation, education, religion, ethnicity, generation, and nationality. These are the most popular factors because the data is easy to obtain. Psychographic segmentation, on the other hand, divides buyers into different groups based on class, lifestyle, or personality characteristics. People in the same demographic group can have very different psychographic makeups. Behavioral segmentation divides buyers into groups based on their knowledge, attitudes, uses, or responses to a product. Behavioral segmentation includes usage rates and loyalty segmentation. Values segmentation considers what customers prefer and what motivates them to respond to marketing activities, while needs segmentation assigns consumers into groups based on their current and desired levels of interaction with a particular market category.
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Which of the following situations involves a loss that would typically NOT be excluded under a health insurance policy?
A) The insured is injured in combat while serving in the military. B) The insured is injured with a self-inflicted injury. C) The insured is injured while vacationing in a state that is not her state of residence. D) The insured intentionally injures himself while committing a felony.
Aster Technologies Inc, a firm that sells inventory management software, has labor savings of 20% (0.33 ), a product warranty of five years (0.42 ), a competitive price (1.0 ), and no customer callbacks (0.83 )
Calculate its customer value index (CVI). A) -0.26 B) 0.26 C) 0.92 D) 1.08 E) 2.58