On November 27, Acme, Inc ordered merchandise from Zenith Company. Zenith shipped the merchandise to Acme on November 29, FOB shipping point. The merchandise arrived at Acme's warehouse on December 1. Acme paid for the merchandise on January 2

Which of the following is true about information gathering?

a. Customer knowledge information is feedback you obtain from your sales representatives about customer behavior. b. More data implies more analysis and thus delay in taking sound decisions. c. Blogs and online polls are used to collect customer knowledge information. d. Data from electronic customer councils are indicative of less customer engagement. e. Data collection through electronic means is more expensive and time consuming.

________ for developing aggregate plans work with a few variables at a time and are easy to understand and use

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