The _____________________________________________ is a library of procedures, tools and methods that are considered support industry best practices used by successful help desk operations.
Fill in the blank(s) with the appropriate word(s).
ITIL
Computer Science & Information Technology
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A(n) ________ bar is used to view additional slides
Fill in the blank(s) with correct word
Computer Science & Information Technology
What accessibility modifier allows access to a method from other classes?
A. public B. protected C. private D. protected internal
Computer Science & Information Technology