Arnie and Annie are having trouble managing the tension in their relationship. Annie uses sarcasm and ambiguous statements to deal with it. Which strategy is Annie using to manage the tension?

A. selection
B. neutralization
C. disqualification
D. separation

C. disqualification

Communication & Mass Media

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According to Zweig, which aspect of a worker’s relationship with an organization is rarely found in other, personal relationships?

a. Expectations of role performance b. Expectations of some forms of surveillance and intrusion c. Expectations of mutual benefit d. Expectations of an ongoing relationship

Communication & Mass Media

Unlike beginning speakers, experienced speakers have little need for audience analysis.

Answer the following statement true (T) or false (F)

Communication & Mass Media