The first element of the introduction in the outline of an informative speech is 

A. speaker credibility.
B. the main point.
C. the attention getter.
D. listener relevance.

Answer: C

Communication & Mass Media

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The tendency to view one’s own group as the standard against which all other groups should be measured or judged is called what?

a. stereotyping b. labeling c. ethnocentrism d. prejudice

Communication & Mass Media

Describe the three methods of quality control for group workflow. 

What will be an ideal response?

Communication & Mass Media