Social rituals are routine behaviors that individuals use to express their organizational identities

The most important step in planning a meeting is defining its purpose and setting clear goals

Indicate whether the statement is true or false

Anxiety/uncertainty management theory is used in understanding relationship development. Which of the following statements does NOT characterize this theory?

A. Anxiety is the affective equivalent of uncertainty. B. Effective intercultural communication is a function of reducing uncertainty. C. The reduction of uncertainty leads to change in the nature of communication. D. Uncertainty refers to one’s ability to explain one’s own feelings in communication.